Call us: +44 (0) 1908 227722 | Email us here |

Service

Service engineer - stack emissions monitoringAt Quantitech we will work with you to provide a high level of service customised to meet your specific needs. We can offer this by ensuring we have access to the required skills and ensuring a timely response. To meet this target, we make a continuous investment in training for our highly skilled workforce, which enables our engineers to provide the level of support our customers have come to expect. Significant investment has been made in our stock of original manufacturers' parts to ensure the availability of spares. Quantitech has recruited highly qualified Analytical Chemists to assist our Service Department with technical support and application related problems. We have established efficient communication channels to provide access to the manufacturer's Application Chemists and Engineering groups to ensure a timely response to application and technical queries. Installation of 'remote access software' is recommended to facilitate interrogation of your analyser files by either Quantitech or the manufacturer's engineer's. Our preventative maintenance service contracts can be tailored to ensure an efficient cost-effective service.

We believe that 'satisfactory' is not good enough and are constantly seeking ways to improve. To helps us achieve this we have implemented a continuous CUSTOMER SURVEY, which allows a constant stream of customer feedback, enabling us to ensure that we are meeting the high standards we have set for customer satisfaction, the survey results and our procedures are audited through our ISO 9001:2008 quality system.

We offer technical support in the following areas:

  • Remote diagnostics.

  • In-house repair.

  • Field Service repair.

  • Emergency call out.

  • Field or In-house Service maintenance contracts.

  • Manufacturer's spare parts.

  • Application support.

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For more information

Telephone us on on +44 (0)1908 227722

Quantitech Ltd
Unit 3, Old Wolverton Road
Milton Keynes
England
MK12 5NP

Quantitech is a subsidiary of Gasmet Technologies Oy

Tel: +44 (0)1908 227722
Fax: +44 (0)1908 227733
Email: info@quantitech.co.uk

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